To contact Infinity + via Facebook, start the app of the famous social network for Android and iPhone / iPad devices and go to the official page of the service (looking for it, if necessary, using the search bar located at the top). In fact, the famous video streaming service owned by Mediaset has a Facebook page to which it is possible to send a message.
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In this regard, my guide on how to send WhatsApp messages may be useful.Īmong the solutions you can consider to get in touch with an Infinity + operator there are also i social networks. Once this is done, select the contact you just added, type your message and the email address associated with your Infinity account in the text field below and press the icon of the paper airplane, to send your request for assistance. The service is available every day from 10.00 to 24.00.įor assistance and contact Infinity + via WhatsApp, start the app in question, access the section Chat, press the icon to start one new chat and select the option New contact, to add Infinity + to your contact list. However, you will be pleased to know that there is a number to contact Infinity via WhatsApp, the famous messaging application. How did you say? Vorresti contact Infinity + by phone to speak to a live operator? If so, I am sorry to tell you that this is not possible. Finally, click on the button Send, to send the message. Then select the topic related to the problem encountered and use the text field write a message to type in the information you need. To send an email to the technical support of Infinity + from a smartphone / tablet, on the other hand, start the app Mediaset Play Infinity, tap on your profile icon and then on the items Support> Open a ticket. Infinity + staff will send you an answer as soon as possible, by contacting you at the email address provided above. Then use the Select topic drop-down menu to specify the problem you encountered (for example Registration, Account deletion, Automatic Renewal) and in the text field How can we help, write the text of the message.įinally, click on the button Send, to send your message. If not, press the button Leave a message.Īt this point, check the correctness of your data, in correspondence with the sections Your name e Email address. Therefore, if you prefer to act as a PC, connected to the official Infinity + website, click on the option Help visible at the bottom of the page and, in the new screen displayed, try typing the problem you encountered, to see if you find information on how to solve the problem you encountered. In this case, you can proceed either from a computer or from a smartphone and tablet, by sending a ticket to the dedicated support service. How to contact Infinity + by emailĬontact Infinity by email is another valid solution to get in touch with the staff of the famous video streaming service, both for requests relating to your account and to obtain general information about the service and the available contents. Once this is done, enter the subject of your request in the field write a message and premium key Submit of the keyboard, to send the message in the chat, and wait for an operator to contact you directly. Now, press on your profile icon and, in the menu that is shown to you, click on the item Support. If you think this is the best solution for your needs, launch the app on your device and log in to your account.
However, this option can only be used via the app Mediaset Infinity for Android and iOS / iPadOS and can be used to get more information on how to solve the problems encountered on the Mediaset video streaming service. The simplest and most immediate solution for contact Infinity + is to use the service of chat, which allows you to speak to a live operator.
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